Custom Courier Diversity and Inclusion Policy

Equal Opportunity Policy

At Custom Courier, we recognize that to excel as a business we must continue to hire the best talent and secure the full participation and commitment of all employees and owner operators. In keeping with this conviction, it is our policy and intent to hire and provide all staff and owner operators with the opportunity to grow, develop and contribute fully to our collective success without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, or any other status or characteristic covered by federal, provincial, or local law.

Custom Courier is fully committed to the maximum utilization of employees' abilities and to the principles of equal employment opportunity. The opportunities afforded throughout the company are available equally to all. Applicants, employees and owner operators are evaluated based on job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship, or any other status or characteristic covered by federal, provincial or local law.

The above objectives of this policy are to ensure that fair hiring practices are followed in all departments at Custom Courier and to ensure that hiring is based on the principal of merit. Custom Courier strives to promote transparency, consistency and accountability in the hiring processes.

Policy Implementation

  • Equal employment opportunity takes place in all employment practices: hiring, promotion, demotion, transfer, recruitment, termination, rates of pay or other forms of compensation, and selection for training.
  • The company endeavors to provide every employee and owner operator with a working environment free from harassment. Individually and collectively, we share the responsibility for understanding the great importance of a respectful work environment, and for assuring that every employee and owner operator is welcomed, accepted and rewarded according to his or her contribution to the attainment of our goals and objectives

Custom Courier Co. Ltd. Comprehensive Indigenous Inclusive Policy

Custom Courier Co. Ltd. is dedicated to growing and promoting exemplary relationships with Indigenous people, businesses and communities throughout Canada. Custom Courier Co. Ltd. wants to employ Indigenous people as well as conduct business with Indigenous entrepreneurs and Indigenous development corporations. Custom Courier Co. Ltd. wants to enter into mutually beneficial joint ventures and partnerships as well as other agreements and understandings which bring value to Custom Courier Co Ltd. as well as to Indigenous people, businesses and communities. Custom Courier Co. Ltd. aspires to be an “Employer of Choice” with Indigenous people. Custom Courier Co. Ltd. is dedicated to creating a workplace which is inclusive and honouring of Indigenous Peoples' history, culture and heritage.

Custom Courier Co. Ltd. will undertake the following:

  • Encourage Indigenous business participation in its supply chain.
  • Encourage opportunities for qualified Indigenous businesses to supply goods and services to Custom Courier Co. Ltd.
  • Actively recruit Indigenous people to the company.
  • Encourage a workplace culture of teamwork and cooperation by providing Indigenous Awareness Training, diversity training, or similar kinds of training.
  • Track and monitor Indigenous employment numbers.
  • Track and monitor purchases from Indigenous businesses.

Custom Courier Co. Ltd. Workplace Diversity and Inclusion Policy

Custom Courier Co. Ltd. is committed to providing a workplace which promotes innovation and creativity through our diverse and inclusive talent pool. Custom Courier Co. Ltd. aims to ensure that all those participating in our workplace are treated with respect, dignity and fairness with an aim of creating an environment which promotes positive working relationships. This policy is designed to ensure that all employees understand Custom Courier Co. Ltd. commitment to

recognizing the value of diversity in our workplace as supported through equal employment opportunities and ensuring work practices promote equality and are non-discriminatory.


This policy applies to employees as well as contractors acting on behalf of Custom Courier Co. Ltd.

Diversity and Inclusion

Custom Courier Co. Ltd. recognizes that all people bring different qualities, abilities, skills, knowledge, experiences, perspectives and attitudes to work. Valuing and making the most of these differences can improve the workplace for individuals and enhance Custom Courier Co. Ltd. overall performance. We understand diversity as the presence of a wide range of human qualities and attributes within a group organization or society. The dimensions of diversity include but are not limited to ancestry, culture, ethnicity, gender, gender identity, language, physical and intellectual ability, race, religion, sex, sexual orientation, and socio-economic status.

Recruitment and Selection

Custom Courier Co. Ltd. recognizes the value of diversity in our workplace and strives to promote fairness and equal employment opportunities. The decision to employ or engage an individual is based on merit, the potential and the ability to carry out the role. Custom Courier Co. Ltd. seeks to address conscious and unconscious bias in recruitment through a panel interview, with the involvement of the Human Resources Manager in the process.

Expected Behavior and Code of Conduct

Custom Courier Co. Ltd. values a workplace culture that is respectful of inclusion and diversity. There is zero tolerance for bullying, discriminating, harassing, victimizing, or vilifying behaviours. This is achieved through continuously educating our employees and contractors on the standards Custom Courier Co. Ltd. expects of its employees.