Ongoing Impact of CUPW Labour Dispute

To Our Valued Customers,

Due to an unresolved labour dispute between Canada Post and the CUPW, Custom Courier is continuing to urge our customers to switch from mailed cheque to an alternative payment method.

Alternative Payment Options

If you currently pay our invoices by mailed cheque, please be aware that mail stoppages may cause significant delays. To avoid any disruptions in processing your payments, we highly encourage you to sign up for Electronic Funds Transfer (EFT), or pay via e-transfer, both of which offer a secure and convenient alternative.

How to Set Up EFT

To get started with EFT, please contact your financial institution. For Custom Courier’s banking information, you can reach out to our Accounts Receivable team at accountsreceivable@customcourier.ca. We can provide a void cheque upon request.

Payment via E-Transfer

If paying via e-transfer, please send all transfers to accounting@customcourier.ca and include a message noting which invoice numbers are being paid.

Thank you for your understanding and cooperation. We remain committed to ensuring that your deliveries and payments are processed smoothly.

The Custom Courier Team